In addition to that, the router’s subnet may be different. If you get a new router, the Wi-Fi network name and password is often changed as well. This problem occurs because the cameras were configured for and with the old router or modem.įor the cameras to work, they need to be able to connect to the Wi-Fi network of the router. “I switched internet providers and now my Foscam cameras don’t work.” or … “I got a new router and now my Foscam cameras don’t work.” Change your camera’s IP address to static and then reconfigure the port forwarding settings in your router to match the new local address. If that is the case, this is the problem. If you don’t have the software, it can be downloaded here:Ĭheck if the IP address for your camera is different than what you have for the local address in the app. Use the IP Camera Tool or Equipment search tool that came on the CD with the router. This would also throw off your port forwarding settings and break the remote connection. This prevents the app from connecting locally. Because of this, the camera’s local IP address may have changed. You may have set up your camera without giving it a static IP address. “My Foscam would connect remotely and locally before, but now I can’t see my Foscam at all.” “How do I setup email motion alerts on my Foscam camera?” Then setup your router or camera to update the service. Log in to your DDNS account and check if the IP is current. If you haven’t setup an update client, your IP address probably changed and your DDNS address is now pointed at an old IP address.

Foscam cameras can update this and most modern router’s can also update your DDNS address. If you have setup a DDNS address through NO-IP, or DynDNS or other DDNS providers, you must have a client configured to update the address with your current IP. Login to the camera’s web interface and check that the DDNS service is running. The DDNS address that comes with the camera that looks like “” uses the camera as the update client. Or you may have set up your remote address with a DDNS address, but the DDNS address is not being updated by a client. You MUST visit that address from a computer or device on the same network as the camera for valid results.Ģ.

Visit to see if your public IP has changed. You may have set up your remote address with an IP address (numbers and periods) instead of a dynamic DNS address (DDNS) and your remote IP address has changed. There are a couple of reasons why the connection to your Foscam is not working.ġ.

Foscam Pro – Common Problems and Resolutions “It was working before, but now I can’t see my Foscam cameras remotely but I can still see them when connected to my home Wi-Fi.”

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